To provide high quality, effective and affordable counselling to help people face whatever life throws at them and to make the best of future opportunities.

Empathy – Your counsellor will do their best to understand you and your experiences by learning to ‘walk in your shoes

Unconditional Positive Regard – Your counsellor will care about you and not make any judgements about who you are, your lifestyle or the decisions you have made

Congruence – Your counsellor will be honest with you

Confidential – Everything you say in the counselling room will be confidential, except when you or someone else may be harmed

Focus – Your counsellor will help you focus on what issues are bothering you

Safety – Your counsellor will work with you to feel safe in the counselling room to get what you need from counselling